Terms of Service

Effective Date: 2026-01-11

1. Introduction

Welcome to Resential. These Terms of Service ("Terms") govern your use of our AI-powered resume building service. By accessing or using our service, you agree to be bound by these Terms.

Service Provider:
Resential
Eenmanszaak
KvK Number: 99423286
Address: Eikenweg 21B, 1092BX Amsterdam, Netherlands
Email: [email protected]
Phone: 0615574740

2. Service Description

Resential provides an online service for creating professional resumes using artificial intelligence. Our service:

  • Allows you to input your professional information through structured forms and conversational AI
  • Optionally imports data from your LinkedIn profile (with your consent)
  • Uses AI (OpenAI) to refine and enhance your resume content
  • Generates a professionally formatted PDF resume
  • Provides immediate digital delivery upon payment

Important: Our service is provided "as is" without warranties regarding job placement, interview guarantees, or specific outcomes. The quality of your resume depends on the information you provide and your professional background.

3. Eligibility

You must be at least 16 years old to use our service. By using Resential, you represent and warrant that you meet this age requirement.

4. User Responsibilities

When using our service, you agree to:

  • Provide accurate, current, and complete information
  • Only submit information that you have the right to use
  • Not submit copyrighted, confidential, or proprietary information belonging to others without permission
  • Not use our service for any unlawful purpose or in violation of these Terms
  • Not attempt to circumvent our payment system or access restrictions

You are solely responsible for the accuracy and legality of the content you submit. We are not responsible for verifying the truthfulness of your information.

5. AI Processing and Third-Party Services

Our service uses third-party AI providers (OpenAI) to generate and enhance your resume. By using our service and providing explicit consent during the resume creation process, you agree that:

  • Your information will be processed by OpenAI's artificial intelligence systems
  • If you provide a LinkedIn URL, your profile data will be scraped using RapidAPI
  • This processing is necessary to provide the resume generation service
  • You can withdraw consent, but this will prevent us from generating your resume

For more details on data processing, see our Privacy Policy.

6. Pricing and Payment

Price: Our service costs €2.99 (including VAT where applicable).

Payment: Payment is processed securely through Stripe. We accept credit cards, iDEAL, and SEPA Direct Debit. Payment is required before you can download your completed resume.

No Subscription: This is a one-time payment for a single resume. There are no recurring charges.

We do not store your credit card information. All payment data is handled securely by Stripe in accordance with PCI-DSS standards.

7. Digital Delivery

Upon successful payment, your resume will be immediately available for download as a PDF file. The download link is valid for your session and you can download your resume multiple times during the session.

Important: Save your resume file immediately upon download. We retain your resume data for 60 days, after which it will be automatically deleted from our systems.

8. Right of Withdrawal (EU Consumers)

Under EU consumer law (Directive 2011/83/EU), you have the right to withdraw from this contract within 14 days without giving any reason.

Waiver for Immediate Delivery: However, by explicitly agreeing to immediate delivery of the digital resume PDF at checkout, you acknowledge that you lose your right of withdrawal once the download is provided. This waiver is required under EU law for digital content delivered immediately.

The withdrawal period begins when you complete your payment. If you do not request immediate delivery and do not download your resume within 14 days, you may exercise your right of withdrawal by contacting us at [email protected].

For more information about refunds, see our Refund Policy.

9. Intellectual Property

Your Content: You retain all rights to the information you provide. By using our service, you grant us a limited license to process and display your information solely for the purpose of generating your resume.

Generated Resume: Once you have paid for and downloaded your resume, you own the final PDF and may use it freely for your personal job search purposes.

Our Service: The Resential platform, including its design, functionality, and underlying technology, is our proprietary property and is protected by copyright and other intellectual property laws.

10. Limitation of Liability

To the maximum extent permitted by law:

  • We provide our service "as is" without warranties of any kind, express or implied
  • We do not guarantee that your resume will result in job offers, interviews, or employment
  • We are not responsible for decisions made by employers or recruiters based on your resume
  • We are not liable for any technical errors, interruptions, or data loss beyond our direct control
  • Our total liability to you for any claims arising from our service is limited to the amount you paid (€2.99)

Consumer Rights: Nothing in these Terms limits your statutory rights as a consumer under mandatory EU or Dutch consumer protection law.

11. Service Availability

We strive to maintain service availability but do not guarantee uninterrupted access. We may modify, suspend, or discontinue any aspect of our service at any time. In the event of extended service disruption preventing delivery after payment, we will provide a refund upon request.

12. Termination

We reserve the right to refuse service or terminate access to any user who violates these Terms, engages in fraudulent activity, or misuses our service. Termination does not entitle you to a refund if the service was already provided.

13. Changes to These Terms

We may update these Terms from time to time. The "Effective Date" at the top indicates when the Terms were last updated. Continued use of our service after changes constitutes acceptance of the revised Terms. Material changes will be communicated through our website or email where legally required.

14. Governing Law and Jurisdiction

Dutch law applies. Disputes will be submitted to the competent court in Amsterdam, unless mandatory EU consumer law provides otherwise.

15. Contact Us

If you have any questions about these Terms, please contact us:

Email: [email protected]
Phone: 0615574740
Address: Eikenweg 21B, 1092BX Amsterdam, Netherlands